Smart AI Assistance and Visual Support for field technicians and equipment users

Elevate your workforce and empower your customers through cutting-edge, AI-driven real-time support, seamless visual issue reporting, immersive AR-enhanced live video, and an effortlessly navigable knowledge repository.

Trusted by leading companies

We at SnapSupport are busy helping tech businesses every day. See what some of our partners and clients have to say about the experience. Be the next to enjoy the benefits of SnapSupport.

UCG accelerates growth in New Zealand with SnapSupport's real-time field support and collaboration platform

"I like the fact SnapSupport has flexibility regarding communication methods such as video, audio and text and can help us onboard and support our fast growing team of contractors in the field."

Roger MacArthur, Chief technical officer, Universal Communication Group, Australia

This new solution gives several benefits to our customers

"They get easy access to advice from technical experts from Stora Enso independently of location or time zone. Topics can cover the whole customer process from prepress to printing, converting and finishing..."

Martin Gercke, Vice President, Technical Sales, Stora Enso Paper

Calculate your savings with SnapSupport

KEY INPUTS

  • Labor rate per hour per FSE/Technician: $0-$100/hr
  • Labor rate per hour per Expert/Manager: $0-$100/hr
  • Average number of jobs per day for technician: 0-10
  • Cost per trip (includes hotel costs, travel costs): $0-$6000

JOB DETAILS PER TECHNICIAN

  • % of jobs where technician needs assistance: 0-100
  • Number of Issues faced per month: 0
  • Time saved per job when using SnapSupport (minutes): 0-100
  • % of jobs with issues where repeat trips are eliminated: 0-100
  • Number of trips avoided per month: 0
  • Expert time saved per job when using SnapSupport (minutes): 0-100

SAFETY/QC INSPECTIONS

  • Technician time saved per inspection (minutes): 0-100
  • Field manager time saved per inspection (minutes): 0-100
  • Number of inspections per day: 0-100
  • Number of technician/FSEs: 50

TOTAL ANNUAL SAVINGS: $-18,600

ROI: -100%

Start collaborating with your field teams and customers to solve issues faster.