Use Cases
- Real-time Field Support
- AR-enabled support app for customers
- Asset/Quality Inspections
- Equipment Maintenance and Support
- Factory Operator Support
Solutions
Privacy Policy
Your privacy is critically important to us. We do not share your personal information with anyone unless it is required by law. SnapSupport Inc. ("SnapSupport") operates multiple apps and websites (including snapsupport.io). It is SnapSupport's policy to respect your privacy regarding any information we may collect while operating our apps or websites. If you have questions about deleting or correcting your personal data please contact your group's administrator or email SnapSupport at support@snapsupport.io.
Website & App Visitors
Like most website operators, SnapSupport collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. SnapSupport also collects non-personally-identifying information in the download and use of its apps, such as operating system and number of downloads. SnapSupport's purpose in collecting non-personally identifying information is to better understand how SnapSupport's visitors use its services.
Gathering of Personally-Identifying Information
Certain visitors to SnapSupport's mobile apps and websites choose to interact with SnapSupport in ways that require SnapSupport to gather personally-identifying information. The amount and type of information that SnapSupport gathers depends on the nature of the interaction. For example, users who join a SnapSupport app are required to supply their first name, last name, and email address.
Aggregated Statistics
SnapSupport may collect statistics about the behavior of users in its apps or visitors to its websites. For instance, SnapSupport may monitor the aggregate amount of activity within each group's app.
Protection of Certain Personally-Identifying Information
SnapSupport discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on SnapSupport's behalf or to provide services.
Cookies
A cookie is a string of information that a website stores on a visitor's computer, and that the visitor's browser provides to the website each time the visitor returns. SnapSupport uses cookies to help SnapSupport identify and track visitors, their usage of SnapSupport's website, and their website access preferences.
Business Transfers
If SnapSupport, or substantially all of its assets, were acquired, or in the event that SnapSupport goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party.
Privacy Policy Changes
Although most changes are likely to be minor, SnapSupport may change its Privacy Policy from time to time, and in SnapSupport's sole discretion. SnapSupport encourages visitors to frequently check this page for any changes to its Privacy Policy.